Facility Manager

The RoleA full-time Facility Manager focusing on the management of the property’s technical aspects and management of Facility management suppliers within the Property and Facilities Management department.We are looking for a conscientious and driven Facility Manager to join our thriving corporate facility management team.The role will be based in Mivida – 5th Settlement with extensive travel throughout the country/and on some occasions the region - flexibility and a willing attitude is vital.Key ResponsibilitiesManage daily facility management operations, including hard and soft services.Supervise and monitor subcontractors to ensure compliance with contract requirements, SLAs, KPIs, HSE standards, and site regulations.Ensure all planned preventive maintenance and corrective maintenance activities are completed on time and according to approved standards.Conduct regular site inspections to identify operational issues, technical defects, safety risks, and improvement opportunities.Prepare reports, presentations, trackers, dashboards, and operational updates for management and clients.Coordinate with clients, tenants, service providers, and internal teams to ensure smooth operations and high customer satisfaction.Review subcontractor performance, invoices, reports, manpower deployment, and service delivery.Support budgeting, cost control, procurement coordination, and technical/commercial evaluations when required.Ensure compliance with health, safety, environmental, and quality requirements.Handle complaints, escalations, and operational issues professionally and ensure timely closure.Maintain accurate documentation, including maintenance records, incident reports, MOMs, asset registers, and performance reports.Skills, Knowledge And ExperienceBachelor's Degree in Facilities Management, Engineering, or related field.From 3-5 years of facilities management or property management experience.Strong technical knowledge of building systems, including HVAC, electrical, plumbing, fire systems, vertical transportation and general maintenance.Experience in managing subcontractors and service providers.Very good command of English, both written and spoken.Excellent communication, presentation and client relationship management skills.Ability to prepare professional reports, dashboards, trackers, and presentations.Problem-solving and proactive approach.Knowledge of SLAs, KPIs, PPM schedules, CAFM systems, and HSE requirements are preferred.Strong customer service mindset with the ability to maintain high levels of client and tenant satisfaction.Excellent knowledge of Microsoft Office applications, especially Excel, PowerPoint, Word, and Outlook.Good leadership, problem-solving, coordination, follow-up skills and adaptability to dynamic environments.Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.