First Mile Hub Supervisor - Maadi

Bosta · Cairo, Egypt · Posted 2026-04-29

About Bosta:Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. About the Job:Lead and control daily pickup operations to ensure all orders are collected from merchants on time and transferred to hubs according to SLA and route plans. .Job Code:2024OPER-385Job Responisbilities : - Manage and assign daily pickup schedules for field teams.- Monitor real-time pickup performance via dashboard or system.- Track SLA, pickup success rate, and order accuracy.- Handle escalations from merchants and ensure issue resolution.- Supervise field coordinators and ensure performance alignment.- Conduct morning briefings and end-of-day summaries.- Validate data accuracy in pickup reports and system updates.- Coordinate with Reverse and Linehaul teams for smooth transitions.Job Qualifications :- Bachelor’s degree or equivalent experience.- 2–4 years of logistics or delivery operations experience.- Strong leadership and communication skills.- Knowledge of pickup processes, routing, and KPIs.- Proficient in Excel and operational tracking tools.

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About Bosta

Transportation, Logistics, Supply Chain and Storage

Bosta is a leading logistics-tech company founded in Egypt with the aim to expand and empower the logistics industry in the whole region.

What you should know

  • 20 Million Shipments: Has successfully delivered over 20 million shipments since its inception
  • Largest automated sorting center: 300M EGP invested in automation infrastructure launching the largest automated sorting center in the Middle East
  • Regional Market Leader: Serves more than 25,000 businesses across Egypt and Saudi Arabia

How they work

  • Integrity — We act with honesty and transparency, always doing what’s right.
  • Impact — We focus on work that creates meaningful, measurable value.

Recent update

Bosta officially launches its large-scale automated sorting facility. Bosta officially launched its automated sorting facility, marking a new chapter in how technology and automation can scale logistics and enable the next wave of e-commerce growth. We were honored by the attendance of Dr…

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