Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costs Proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g. fax, printer etc.)Must have at least 1 years experience at the real estate industry at the reception Knowledge of office management and basic bookkeepingProficient in English (oral and written)Females OnlyExcellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientation