Job DescriptionVisit customers to inspect and assess furniture issuesIdentify root cause (manufacturing defect, damage, or misuse)Perform on-site repairs (upholstery, woodwork, mechanisms)Communicate clearly with customers and explain issuesMaintain cleanliness and professionalism during visitsDocument work (photos, reports, customer sign-off)Escalate cases that require full replacementQualifications3–5 years experience in furniture maintenance (must)Strong skills in carpentry, upholstery, and mechanismsExperience with high-quality furniture is preferredProfessional appearance and customer التعامل skillsReliable, punctual, and detail-orientedAbility to use mobile/tablet for reportingFurniture industry experience is mandatoryMales & 10th of Ramadan residents preferred
Ariika is an Egyptian furniture brand that designs manufactures and sells affordable lifestyle home products - controlling the process from concept to showroom floor.
What you should know
Student-Led Roots: Founded as a student-led project with an initial investment of EGP 3,000 to rent beanbags on a university campus
Dominant Market Leader: Held a 70% market share of the Egyptian beanbag industry within its first few years of operation
100-Employee Retail Powerhouse: Operates with a team of nearly 100 employees and manages three flagship stores across New Cairo and Sheikh Zayed
How they work
Design is only good if it sells — Aesthetic decisions are always made with a price tag in mind — beauty that misses the Egyptian market is a failed brief
End-to-end ownership — Teams run problems from root cause to resolution; handing off to another department is a last resort not a default