Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.Job DescriptionAdopt a friendly, helpful and pleasant attitude to all guestsAssist guests with their business center needs Contact appropriate individual or department as necessary to resolve guest call, request, or problemMaintain close working co-operation with other departmentsFollow communication procedures, guidelines, and policiesQualificationsUniversity degree preferably Tourism & Hotel ManagementProficiency in English (verbal and written)Team-orientedFocused on guest satisfactionStrong interpersonal and problem solving abilitiesAdditional Informationexperience is an assetPrior experience working with Opera or a related systemStrong interpersonal and problem solving abilitiesFluency in English, additional languages are a plus