Integration Support Engineer

Join UsAt Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.Role ProfileWork closely with operations teams to implement and maintain scalable and efficient systems, automate processes, and monitor system health.Role Responsibilities•Monitor system performance, availability, and capacity to identify and address potential issues proactively.•Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement.•Participate in on-call rotations to ensure 24/7 coverage and timely incident response.•Contribute to incident investigation and implement preventive measures to minimize future incidents.•Automate repetitive tasks and processes to improve efficiency and reduce manual effort•Develop and maintain scripts, tools, and configurations for system deployment,•Leverage infrastructure-as-code principles to manage and provision resources.•Identify system bottlenecks and performance issues through monitoring and analysis.•Conduct load testing and capacity planning to ensure systems can handle expected workloads.•Participate in regular retrospectives and contribute ideas for process improvements and system enhancements.•Stay up to date with emerging technologies, industry best practices, and SRE methodologies to drive continuous improvement efforts.•Maintain accurate documentation of system configurations, processes, and troubleshooting steps.Technologies you will work with-TIBCO Businessworks-RedHat OpenShift.-Elastic Stack-Ansible.Qualifications and Competencies•Bachelor's degree in Computer Science, Information Technology, or a related field.•Strong foundational knowledge of computer science and software engineering principles.•Familiarity with system administration, networking, and Linux/Unix operating systems.•Basic understanding of programming/scripting languages such as Python, Bash, or PowerShell.•Knowledge containerization technologies (e.g., Docker, Kubernetes) is advantageous.•Understanding of monitoring and observability tools such as Prometheus, Grafana, ELK stack, or similar.•Excellent problem-solving and analytical skills with a keen attention to detail.•Strong communication skills, both written and verbal, to effectively collaborate with cross-functional teams.•Ability to work in a fast-paced environment, handle multiple tasks, and adapt to changing priorities.A passion for learning and a desire to grow in the SRE fieldNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.Together we can.