IT Compliance Lead

You are about to apply for a job at a certified Top Employer in 2026!Ready to be part of one of the market leaders in Egypt? Apply now!Raya Customer Experience; one of Raya’s subsidiaries is hiring an IT Compliance Lead.What will you do?Lead information security compliance within RayaCX organization including all sites and divisions.Lead the implementation, acquiring and certification readiness, and maintenance of ISO/IEC 27001.Ensure ongoing compliance with PCI DSS, GDPR, NIST and SOC 2 and other information security frameworks and requirements.Work closely with IT, Security, Operations, and other teams to ensure controls are implemented effectively.Drive governance, risk management, and compliance (GRC) initiatives across RCX.Audit and enforce IT compliance policies, procedures, and control frameworks.Support training programs related to information security, compliance, and resilience.Develop compliance dashboards, KPIs, and management reports.Govern the design, implementation, and maintenance of IT Disaster Recovery Plans (DRPs).Develop and maintain IT-related Business Continuity Plans (BCPs).Work with IT information cybersecurity department closely on client's requirements.Coordinate and lead BCP, risk assessments and DR testing exercises, documenting results and tracking improvements.Reduced IT risks and improved control effectiveness.Auditing IT risk assessments and compliance gap analyses across systems, infrastructure, and processes.Define and implement control measures to mitigate identified risks and compliance gaps.Ensure no risk or audit finding is closed without proper evidence, ownership, and validation.Plan, lead and execute internal audits, external audits, and certification audits.Act as the main focal point for IT compliance during client and regulatory audits.Track audit findings, define corrective actions, and ensure timely remediation.Develop, maintain, and enforce policies, procedures, and standards across the organization.What will you need?Strong analytical and risk assessment skills.Result Orientation.Operational Awareness.Building Networks.Ability to translate compliance requirements into operational controls.Client interfacing communication skills.Strong understanding of regulatory requirements, risk management frameworks, and industry best practices.Strong audit performance with minimal findings.What is unique about Raya?Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants.