IT Sales

Position: Sales Account Manager. Location: Dokki, Cairo. Experience: 3 to 5 years in the same field. Gender: Males & Females. Key Responsibilities: - Manage and follow up on customer accounts and sales activities. - Handle customer inquiries and ensure high levels of customer satisfaction. - Monitor sales orders from placement until final delivery. - Coordinate with internal departments (Purchasing, Warehouse.) to ensure smooth order processing. - Build and maintain strong relationships with clients and partners. - Resolve issues related to orders, deliveries, and customer requirements. - Provide regular updates and reports on account status and sales performance. - Ensure timely and accurate execution of all customer orders. Requirements: - Bachelor’s degree in business administration, Commerce, or a related field. - 3 to 5 years of experience in the same field (Sales Account Management / IT Sales / Customer Accounts). - Strong communication and negotiation skills. - Good knowledge of Microsoft Office, especially Excel. - Good command of English, written and spoken. - Strong organizational and follow-up skills. - Ability to work under pressure and manage multiple tasks. - High attention to detail and problem-solving skills. - Basic knowledge of ERP systems is a plus.