Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.JOB PURPOSEresponsible for providing advanced technical support for Windows operating systems and internal systems within an organization.MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCEBachelor's degree in computer engineering, computer science, information technology, or a related.MCSE, Microsoft Exchange, Citrix certificates.experience 2 to 5 years in managing IT infrastructure and services that use Windows systems and servers.JOB DUTIES AND RESPONSIBILITIESProvide technical assistance and support for Windows operating systems and internal systems.Manage Windows-based computer systems: Oversee the installation, configuration, and maintenance of Windows servers, and related systems.Ensure system security: Implement and maintain security measures to protect the organization's Windows systems from unauthorized access, viruses, and other threats.Create and maintain documentation for troubleshooting procedures and solutions.Collaborate with other IT teams to ensure the smooth operation of internal systems