Future Group Language Solutions · Cairo, Egypt · Posted 2026-04-30
Company DescriptionKalam, a Future Group company, is a leading virtual BPO provider offering cost-efficient interpretation, translation, and customer experience solutions to over 300 global companies. We specialize in connecting businesses across borders, fostering growth, and enabling market expansion. At Kalam, our mission is to enhance customer loyalty, satisfaction, and human-centered experiences to drive business success. Our innovative solutions support clients in reducing costs while unlocking new opportunities worldwide.Position: Remote RoleExperience: Not requiredLocation: Work from homeJob description:Provide high-quality communication and support in both Italian and EnglishAttend remote training sessions and team meetings as requiredMaintain professional appearance and workspace during video interactionsEnsure consistent internet connectivity and technology readinessFollow company guidelines, workflows, and quality standardsHandle assigned tasks efficiently while meeting performance targetsCollaborate with team members and supervisors to ensure smooth operationsDemonstrate adaptability and readiness to learn new tools and processesRequirements:Fluency in Italian and EnglishLaptop: Core i3 7th generation and above (or its equivalent in AMD or Mac)USB headset (small preferred)Ethernet connection10mbps download speed and 5mbps upload speedTraining is provided