Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.Our technology mirrors our people - Smart, Innovative & Forward ThinkingTo maintain competitive advantage as we grow, we are currently looking for a new Lead Management Officer:Job Purpose:The Lead Management Officer will play a key role in identifying and engaging potential clients for our platform. This role focuses on researching and qualifying leads, initiating outreach, and supporting the sales team in securing new opportunities. It offers hands-on experience in business development, client acquisition, and CRM management within a fast-paced, dynamic environment.Responsibilities:Research and identify potential merchant clients through various channels, including online research, social media, databases, and networking.Initiate outbound communication with prospects via cold calls, emails, and social media outreach.Qualify leads based on company criteria (e.g., Budget, Authority, Need, Timeline).Schedule product demonstrations or discovery calls for the sales team.Maintain accurate and up-to-date records of all prospecting activities in the CRM system.Follow up with inbound leads in a timely and professional manner.Requirements:Bachelor's degree in Business Administration, Marketing, or a related field.1–3 years of experience in lead management, sales operations, business development, or a similar role.Experience using CRM systems with strong analytical, communication, and organizational skills.Proficiency in Microsoft Office, particularly Excel; experience in fintech, payments, or banking is an advantage.Our values guide how we think and act - They describe what we care about the mostCustomer first - It’s embedded in our design thinking and customer service approachOpen - Openness allows us to constantly improve and evolveReal - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinkingResilient – If we fail, we bounce back stronger than beforeCollaborative - We know that we can achieve a lot more as a teamWe are changing lives by constantly striving for a better solutionClick apply below and become part of the Geidea story
We are on a mission to help merchants start, run and grow their businesses.
What you should know
Dominant Market Share: Captured 50% of Saudi Arabia's point-of-sale market within just two years of launching its first certified terminal
Massive Payment Network: Operates a network of approximately 700,000 payment terminals and ATMs across the region
2 First Licenses: Became the first fintech in Saudi Arabia to obtain a payment institution license and a non-bank merchant acquiring license
How they work
Infrastructure means reliability first — Payment systems can't be interesting at the cost of being unreliable — engineering and product decisions are made with uptime and trust as the primary constraints
Merchant churn is the failure metric — Acquiring a merchant matters less than keeping them — the business model only works when merchants see real value and stay