Madinaty Golf Club Manager

ResponsibilitiesOversee membership administration, ensuring timely collection of dues and strict compliance with club bylaws.Enhance the overall member experience by developing and executing a diverse calendar of social events and programs.Supervise core club departments (e.g., Athletics, Food & Beverage, or Facilities) and coordinate with specialized academies/vendors to meet KPIs.Oversee spa, fitness, and leisure departments, ensuring performance targets and service standards are achieved.Manage third-party operators and contractors to ensure they meet the club’s established performance and quality standards.Ensure the implementation of organizational Standard Operating Procedures (SOPs) across all departments.Assist in budget development and tracking; actively control expenses relative to revenue to ensure fiscal health.Foster a customer service-oriented atmosphere and ensure high-touch service levels are maintained at all times.Collaborate daily with department heads, prepare work schedules, and assign responsibilities to ensure seamless operations.Support the General Manager in monitoring departmental success and conducting regular performance reviews.Provide leadership, mentorship, and career advancement opportunities for all club associates.Monitor business forecasts to plan effectively for manpower needs and operational expenses.Promote the club within the local community and develop outreach programs to enhance the club's brand.QualificationsBachelor’s degree in hospitality management, Business Administration, Sports Management, or a related field.Minimum of 10 years in club operations, high-end hospitality, or luxury service environments.Demonstrated experience in membership sales, retention, and high-level customer service.Strong team management skills with the ability to lead diverse departments.Excellent interpersonal and communication abilities, with a focus on member relations.Proficient in budget management, financial analysis, and P&L oversight.Knowledgeable in KPI development, monitoring, and data-driven decision-making.Ability to design and execute engaging social events and recreational programming.