Microsoft Dynamics 365 Senior Consultant - Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.Currently, we are hiring a Microsoft Dynamics 365 Senior Techno-Functional Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.The Microsoft Dynamics 365 Senior Functional Consultant is responsible for managing, enhancing, and optimizing the Dynamics 365 platform across all departments. The role ensures business alignment, drives continuous improvement, and leads integration efforts with other core systems such as CarPro, Salesforce, MuleSoft, and the Data Warehouse.This position combines technical expertise with business process knowledge to deliver scalable, efficient, and user-centric solutions that support the organization's digital transformation goals.Key ResponsibilitiesManage and support the overall Dynamics 365 environment, ensuring stability, functionality, and alignment with business needsCollaborate with stakeholders to identify enhancement opportunities, gather requirements, and implement effective solutionsWork with internal teams and external partners to deploy new modules and system featuresEnsure proper system configuration, data integrity, and security controlsLead integrations between Dynamics 365 and other enterprise platforms (CarPro, Salesforce, MuleSoft, and the Data Warehouse)Conduct gap analysis and develop improvement plans to optimize business processesProvide end-user training, documentation, and post-deployment supportOversee change management, testing, and release management activitiesEnsure compliance with IT policies, data governance, and audit requirementsAct as the subject matter expert (SME) on Dynamics 365 applications and related business processesRequirementsBachelor's degree in Information Systems, Computer Science, or Business Administration7+ years of experience implementing and managing Microsoft Dynamics 365 (Finance, Operations, or CRM)Hands-on experience integrating Dynamics 365 with third-party systems and APIsPreferred certifications: Microsoft Certified Dynamics 365 Functional Consultant or Solution ArchitectStrong analytical, problem-solving, and project management skillsExcellent communication and stakeholder engagement abilitiesFluent in both Arabic and English