Department: Customer Service and ExperienceLocation: EgyptDescriptionTo be addedKey ResponsibilitiesModeration system monitoringBlocking users who violate the rules of the serviceRemoving inappropriate content (Adult Nudity, Illegal Goods, Bullying, Harassment, Hate Speech, etc.)Keeping track of inappropriate orders in Google Sheets as requiredCompiling a list of words for censorshipConducting labeling of various datasetsOther relevant tasks as requiredSkills, Knowledge and ExpertiseUrdu Language: NativeEnglish: B1 (preferable)PC knowledge: confident userStrong cultural background
inDrive is a global ride-hailing and mobility platform allowing passengers and drivers to negotiate fares directly. Beyond ride-hailing, the company offers intercity rides, freight delivery, courier, and task-based services across more than 45 countries. inDrive operates in major Egyptian cities including Cairo, Alexandria, and Giza.
What you should know
Global Scale Reach: Originating from a 2012 grassroots social media group in Yakutsk to combat unfair taxi price hikes, the company now operates in over 1,000 cities across 48 countries
5 Billion Deals!: Reached a milestone of 5 billion completed deals across its multi-service platform by 2024
400M Global Downloads: Ranks as the world's second most downloaded mobility app with over 400 million installations globally
How they work
Trust the user — Empower both sides with information; transparency over information asymmetry.
Driver dignity — Treat drivers as partners, not contractors - visible commitment in lower platform fees vs competitors.