Operations Coordinator

Sal7lyy · Bani Suwayf, Egypt · Posted 2026-05-02

🚀 We're Hiring in Beni Suef | Join Salahly!Looking to grow your career in operations within a fast-growing, supportive environment?At Salahly, we’re transforming the home services industry across Upper Egypt — and now we’re expanding in Beni Suef!We’re not just building a company, we’re building a team that believes in ownership, teamwork, and real impact 🤝🔹 Job Title: Operations Coordinator📍 Location: Beni SuefWhat You'll Do:• Coordinate daily scheduling, dispatching, and job assignments• Follow up with technicians to ensure on-time service delivery• Manage CRM updates, job tracking, and closures• Monitor KPIs (SLA, utilization, on-time, CSAT)• Handle customer & technician issues and escalations• Support daily operations and workload balancing• Ensure service quality and adherence to SOPs• Conduct customer follow-ups to ensure satisfactionWhat We're Looking For:• 1–3 years of experience in operations / customer service / coordination• Strong communication skills (Arabic is a must)• Experience with CRM systems & Excel• Organized, detail-oriented, and problem-solver• Experience in dispatching or field operations is a plusWhat We Offer:• Competitive salary + incentives• Social & medical insurance• Career growth opportunities• Supportive work environment• Continuous learning & development📩 Interested? Apply now and be part of a growing operations team making real impact in Upper Egypt!#Hiring #BeniSuef #Operations #CustomerExperience #Dispatch #FieldServices #Startups

Apply for this role