Organizational Development SpecialistJob PurposeThe Organizational Development Specialist is responsible for developing and implementing organizational development initiatives that drive business growth, operational excellence, talent development, and employee engagement across Click Group. The position supports organizational design, performance management, competency frameworks, succession planning, and change management initiatives to ensure the organization has the right structure, talent, and capabilities to achieve its strategic objectives.Key Responsibilities Organizational DevelopmentDevelop and maintain organizational structures aligned with business growth and operational requirements.Review and update job descriptions across all functions.Conduct job analysis and job evaluation exercises.Support manpower planning and workforce optimization initiatives.Ensure organization charts are regularly updated and communicated.Performance ManagementManage the annual performance management cycle.Facilitate KPI development and cascading across departments.Ensure alignment between individual objectives and business goals.Analyze performance results and recommend improvement actions.Support managers in performance calibration sessions.Talent Management & Succession PlanningDevelop and maintain competency frameworks.Support talent review and succession planning processes.Identify high-potential employees and track development plans.Design career paths for technical, sales, and support functions.Learning & DevelopmentConduct Training Needs Analysis (TNA).Develop annual learning and development plans.Monitor training effectiveness and ROI.Coordinate leadership and management development programs.Employee Engagement & CultureManage employee engagement surveys and action plans.Lead culture-enhancement initiatives.Analyze turnover, retention, and employee satisfaction metrics.Work closely with department heads to improve employee experience.HR Analytics & ReportingDevelop OD dashboards and monthly reports.Monitor key metrics including:Turnover rateInternal promotion ratePerformance distributionSuccession coverageTraining effectivenessEmployee engagement scoresChange ManagementSupport organizational transformation projects.Develop communication and stakeholder engagement plans.Facilitate adoption of new HR and business processes.Assist in change impact assessments.QualificationsEducationBachelor's Degree in Business Administration, Human Resources, Psychology, or related field.SHRM, HRCI, or similar certification is preferred.Experience2+ years of experience in Organizational Development, Talent Management, or HR Projects.Experience in technology, system integration, telecom, or fast-growing organizations is highly preferred.Proven experience in performance management and organizational design projects.Required CompetenciesTechnical CompetenciesOrganizational DesignCompetency Framework DevelopmentJob Evaluation & Job AnalysisPerformance Management SystemsSuccession PlanningWorkforce PlanningHR AnalyticsAdvanced Excel and Power BIBehavioral CompetenciesStrategic ThinkingBusiness AcumenCommunication SkillsStakeholder ManagementAnalytical ThinkingChange AgilityProblem SolvingProject ManagementStrong focus on:Competency frameworks for technical engineers, cybersecurity, infrastructure, networking, and sales functions.Career paths for technical talent retention.Succession planning for branch and department leadership.Workforce planning to support expansion and project-based business requirements.HR analytics and dashboards for executive management.