Role OverviewRole PurposeServe as the local coordination lead supporting the Program Manager to ensure smooth execution of daily activities across the Central Bank, financial institutions, vendors, and internal delivery teams. Provide strong administrative, stakeholder, and follow-up support to enable effective governance and delivery.Key Responsibilities Stakeholder Coordination Coordinate meetings, workshops, and site visits with local stakeholders, banks/FSPs, vendors, and internal teams. Maintain stakeholder lists, align calendars, and follow up on actions and deliverables. PMO & Reporting Support Prepare agendas, minutes, and action trackers. Support RAID logs, issue tracking, dependencies, milestones, and document control. Consolidate inputs for reporting and assist with governance materials. Execution Tracking Monitor rollout progress against plan, flag delays early, and support onboarding, training, UAT/pilot activities, readiness checkpoints, and sign-offs. Financial Institutions Coordination Act as day-to-day coordinator with banks/FSPs. Track readiness (resources, participation, inputs, testing, issue closure) and collect feedback and evidence. Logistics & Onsite Support Manage local logistics for meetings, workshops, and visits. Support access, scheduling, vendors, procurement, and translation (Arabic/English) when required. Documentation & Compliance Ensure proper document management, track approvals and review cycles, and support audit, compliance, and readiness documentation. Communication Bridge Facilitate communication between Arabic-speaking stakeholders and international teams, ensuring clarity and alignment. Escalation Support Identify and flag risks, blockers, and dependencies early. Support escalation tracking and resolution.ExperienceRequired Qualifications3+ years in project coordination, PMO, or delivery supportExperience in large programs (banking, payments, fintech, or public sector)Familiarity with governance, reporting, and stakeholder coordinationSkillsStrong organization, follow-up, and stakeholder managementExcellent meeting management and documentation skillsExperience with project artefacts (RAID logs, plans, reports)Proficiency in MS Office and collaboration tools (e.g., SharePoint)LanguagesFluent English (written and spoken)Ability to work with Arabic-speaking stakeholdersProfileReliable, detail-oriented, and proactiveProfessional with senior stakeholdersDiscreet and trustworthyNice-to-HaveBanking, payments, CBDC, or financial infrastructure experienceArabic fluency; German is a plusPMP, PRINCE2, CAPM, or similar certificationsGCC experience and understanding of local business cultureExperience with audits, compliance, and controlled documentationIdeal CandidateBilingual project coordinator with strong PMO discipline, banking/regulated industry exposure, excellent stakeholder management, and the ability to bridge local execution with global delivery teams.
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