Alorica Egypt is Hiring | Spanish Quality Assurance SpecialistAre you passionate about quality, performance improvement, and customer experience?Join Alorica Egypt as a Spanish Quality Assurance Specialist and become part of a leading multinational company with strong career growth opportunities.Key Responsibilities:Monitor and evaluate customer interactions to ensure quality standards are metProvide constructive feedback and coaching opportunities to agentsIdentify performance gaps and support continuous improvement plansPrepare quality reports and track team performance trendsEnsure compliance with company and client policiesRequirements:Fluency in Spanish and English (B2/C1)Previous experience in Quality Assurance within BPO/Call Center is preferredStrong communication and analytical skillsAttention to detail and problem-solving abilitiesFlexibility with rotational shiftsWhat We Offer:Competitive salary packageClear career growth opportunitiesMedical & Social InsuranceTransportation providedPaid training & ongoing developmentInterested? Apply now