Receptionist / Front Office Customer Service

Enterprise Consultancy Services - ECS · Cairo, Egypt · Posted 2026-03-25

Key Responsibilities:Greet and welcome guests in a professional and courteous mannerAnswer, screen, and direct phone calls efficientlyManage guest bookings and appointmentsHandle customer inquiries and provide accurate informationMaintain the reception area, ensuring it is tidy and presentableSupport day-to-day office operations and administrative tasksCoordinate with internal departments when neededHandle incoming and outgoing correspondence (emails, messages, etc.)Actively participate in corporate events' logistics Requirements:Bachelor’s degree (BS) is requiredFluency in Arabic and English (written and spoken) is a mustPrevious experience in reception, customer service, or front office roles preferredExcellent communication and interpersonal skillsProfessional appearance and positive attitudeStrong organizational and multitasking abilitiesBasic computer skills (Microsoft Office, email handling, etc.)Ability to work under pressure and handle multiple tasksQualifications:Experience in customer-facing rolesStrong problem-solving skillsHigh level of professionalism and reliability

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