We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.Job DetailsResearch ExecutiveOffice location: Cairo, EgyptRole Type: PermanentWorldpanel | Decoding Shopper Behaviour for Smarter Brand GrowthAbout Worldpanel By NumeratorWorldpanel by Numerator provides consumer data representing nearly 6 billion consumers in 65 countries, offering brands a multi-dimensional view of how people think, how they shop, and how they consumer, so they can set bold strategies and drive sustainable business impact.Reasonable AdjustmentsWorldpanel is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.Role OverviewPurpose: To develop a strong understanding of Worldpanel analysis & services. Develop the analytical skills and knowledge required of this role, with the view to be an indispensable support to the Client Service Team in the Africa & Middle East region with respect to responding to client data requests, handling analysis briefs for presentations by delivering timely, accurate and insightful information.Role DescriptionClient Service Team RelationshipAssist client service teams across the region in producing regular reports, answer client briefs and other regular deliverables and projectsEmploy an appropriately professional tone in all communications including emails, presentation materials, telephone calls and face to face meetingsProactively seek to understand the teams’ markets and client businesses, using this knowledge to improve the work you doProject HandlingDemonstrate real curiosity and a willingness to go the extra mile in dealings with teams on client projectsTake ownership of client requests, ensuring they are acted upon by you or another member of the team in a timely fashion, where appropriate answering client queries with support from your line managerWhere appropriate, take responsibility for the timely and accurate production of regular deliverables such as reports or Worldpanelonline.com portal updatesSupport the client service teams in client meetings/ onsite visits by preparing meeting material and handling follow-up requestsProduction and interpretation of Worldpanel special analyses with a focus on finding patterns in the data and highlighting key pointsConfidently start to use the more advanced capabilities within Powerview, our data software, such as user defined fields, level groups, etcSeek solutions to problems when they arise if errors occur, or processes break downBasic Data & TrackingDemonstrate exceptional precision & attention to detail, always focusing on accuracyBe responsible for/involved in producing the regular deliverables of data and ensuring that they are on time and accuratelyUnderstand the client’s ways of working and ensure delivery of information meets these requirementsBe able to retrieve data and understand the output from Powerview, WorldpanelOnline and any other software systems requiredDevelop competence in charting data and be able to produce basic presentation decksAnalysis & InsightBegin to recognize patterns and draw logical conclusions based on your analysis of the data setBegin to learn how to build stories from the dataSupport line manager/client service teams in obtaining contextual information from different data sourcesAssist in preparing and delivering presentations to clients. Seek opportunities to practice presentation skills to develop a confident style in delivery.Build knowledge of FMCG environment including macro trends and Worldpanel’s competitive environmentBuild category and brand awareness in order to be able to identify/explain key influencers to market performanceStrive to add value to basic ad-hoc client data requests adding commentary and drawing out key findingsWhere appropriate, discuss briefs with clients, challenging appropriately to make sure requests have been properly thought through and the real needs are met first timeTeam, People & Self DevelopmentActively participate/visibly demonstrate and eagerness develop the required skills in trainingSeek opportunities to practice and apply what you have learned in trainingTake part in your own performance management using the Kantar appraisal systemEnsure you maintain an up-to-date PDP with your line manager - monitor your progress, and find solutions for your development needsEngage with your line manager - seeking their feedback, input, and contribution to your development - act upon it appropriately asking for advice when relevantBuild relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possibleUnderstand your personal impact, and build your reputation as a member of the team who has the confidence to work independently when required, but who is also an active, flexible, confident, and trusted team memberShow that you are a positive, inquisitive individual who is prepared to go the extra mile and get involvedSeek out opportunities to grow your client and category knowledge, by reading trade press, making store visits, having an opinion on your clients’ products and advertising (and their competitor products/advertising) for example.Role Requirements & CapabilitiesA person in this role is likely to have the ability to:Provide a high level of attention to detailOperate as a friendly, flexible, and willing team member who seeks opportunities to help others and in doing so develop their own knowledge, and influence their own reputation positivelyCommunicate effectively, as the job environment requires confident individuals who are socially adept (both in face-to-face and remote working environments)Organize own work and prioritize independently if requiredBe dependable and take responsibility for own workBring enthusiasm and energy to the roleBe inquisitive and interested in exploring theories & ideas – using the available analytical tools to aid themBe self-disciplined in their approach to their work and learningListen and seek feedback and take on board suggestions to help develop knowledge and skillsLearn how to apply analytical skills to understand and synthesize data into key insightsA person aspiring towards promotion to Sr. Client Service Executive should be demonstrating:Delivers presentations independentlyProactive client planningIndependent while talking to clientsProfessional courtesy and good communication skills when dealing with both clients and colleaguesAn interest in clients’ business, categories and an understanding as to how our service meets their needsAn inquisitive mind regarding Kantar, Worldpanel, environment, client’s business, and their categoriesActive interest in the industry sector with an up-to-date knowledge of key movements in the overall market and hot topics.A personal enthusiasm for understanding consumer and shopper behaviourAbility to make recommendations as to how to improve our service and deliverablesAbility to interpret Worldpanel’s Special Analysis and use them to explain brand, retailer or category performanceAbility to deliver ad-hoc data requests directly to the clientA strong track record of attending and actively participating in trainingOwnership of your self development in completing and managing your own PDP, highlighting areas where further development is requiredWhy Join Worldpanel?At Worldpanel we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.CountryEgyptWhy join Kantar?We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.