Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinking: www.geidea.netTo maintain competitive advantage as we grow, we are currently looking for a new Risk Manager:Job purpose: Responsible for implementing Geidea’s Egypt risk management framework to ensure all risks associated with the business in Egypt are properly controlled.Key Responsibilities:Ensure systematic identification, assessment, and monitoring of all material risks across the organization, covering at minimum: (Operational Risk, Reputation Risk, Financial Crime & Fraud Risk)Maintain risk register for all Geidea departments with impact measurement, inherent risk, mitigating control(s) in place.Oversee the framework for incident reporting, operational losses, chargebacks, and suspected transactions, ensuring root-cause analysis is conducted, lessons learned are embedded, and risk recurrence is minimizedProvide senior oversight of merchant and business risk exposure, including transaction behavior, sales volumes, and changing risk profiles, ensuring appropriate risk parameters, early-warning indicators, and escalation mechanisms are applied.Monitor chargeback cases, investigate root causes with concerned departments and follow-up on corrective actions to minimize financial losses.Manage and follow-up with acquirer banks for suspected transactions and Monitor merchants’ sales volume and suggest necessary changes to merchant’s risk parameters.Support in E-Commerce merchants monthly review process with the aim of highlighting merchants with changing risk rating and detect any early-warning signals and take corrective actions with business/operations.Must have technical / Professional QualificationsBachelor’s degree in business administration or relevant6-10 years of experience in risk and compliance relevant positionExperience in risk assessment and management techniques is a mustCore Skills required:Problem SolvingLeadershipInterpersonal SkillsOther job specific core skills:Analytical skillsStakeholders management skillsFollow up skillsJoin our dynamic team as an Risk Manager and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.Our values guide how we think and act - They describe what we care about the most.Customer first - It’s embedded in our design thinking and customer service approach.Open - Openness allows us to constantly improve and evolve.Real - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinking.Resilient – If we fail, we bounce back stronger than beforeCollaborative - We know that we can achieve a lot more as a team.We are changing lives by constantly striving for a better solution.
We are on a mission to help merchants start, run and grow their businesses.
What you should know
Dominant Market Share: Captured 50% of Saudi Arabia's point-of-sale market within just two years of launching its first certified terminal
Massive Payment Network: Operates a network of approximately 700,000 payment terminals and ATMs across the region
2 First Licenses: Became the first fintech in Saudi Arabia to obtain a payment institution license and a non-bank merchant acquiring license
How they work
Infrastructure means reliability first — Payment systems can't be interesting at the cost of being unreliable — engineering and product decisions are made with uptime and trust as the primary constraints
Merchant churn is the failure metric — Acquiring a merchant matters less than keeping them — the business model only works when merchants see real value and stay