Sales Account Manager

SoftTrend · Cairo, Egypt · Posted 2026-04-23

The Sales Account Manager is responsible for driving revenue growth by managing and expanding the portfolio of customersThe role focuses on customer coverage, pipeline generation, and deal execution, while collaborating with Product Owners for vendor alignment.The Sales Account Manager ensures consistent business flow, customer satisfaction, and identification of new opportunities within their assigned territory or customer base.Key Responsibilities1. Revenue Generation & Target AchievementOwn and deliver revenue targets for assigned accounts/territoryDrive volume business with a focus on consistent deal flowSupport margin objectives through disciplined pricing2. Customer Coverage & Relationship ManagementManage day-to-day relationships with assigned customersAct as the primary point of contact for customer inquiries and requirementsEnsure high customer satisfaction and retentionConfirming customer requirements, budget, timeline, and decision-makersManaging opportunity progression across all sales stagesMaintaining a healthy pipeline aligned with assigned targetsEnsuring accurate tracking and updates in CRMCustomer visits & callsMarket mappingCampaign follow-ups3. Pipeline GenerationBuild a healthy and continuous pipeline through.4. Opportunity ManagementManage opportunities from:QualificationProposalClosingHandle standard deals independently5. Vendor & Product AlignmentWork with Product Owners to:Get pricing and quotationsAlign with vendor offers and promotionsEnsure correct positioning of solutions6. Cross-Selling & UpsellingIdentify opportunities to:Introducing new products/vendorsExpand existing customer spendingLeverage internal teams to maximize account potential7. CRM & Reporting DisciplineMaintain accurate and up-to-date CRM records:OpportunitiesForecastsActivitiesProvide regular sales forecasts and updates

Apply for this role