Sales Specialist

Company DescriptionCovery Official is a data-driven e-commerce startup specializing in phone cases and bags. Established in February 2015, the company is a bootstrapped venture with a rapidly growing presence in the market. Headquartered in Egypt, Covery Official is dedicated to offering high-quality, stylish, and functional products to customers. With a customer-focused approach, Covery Official emphasizes innovation, efficiency, and exceptional service to build lasting relationships.Role DescriptionThis is a full-time, on-site Sales Specialist role based in Giza. The Sales Specialist will be responsible for managing sales activities, building and maintaining relationships with customers, and providing excellent customer service. Key responsibilities include meeting sales targets, training customers on products, and contributing to overall business growth by identifying sales opportunities and trends. The role requires collaboration with team members to implement sales strategies effectively.Key Responsibilities & Performance Pillars:1. Lead Generation & Territory MappingTerritory Management: Strategically mapped and segmented assigned geographical areas to maximize daily visit efficiency and market penetration.Cold Canvas & Prospecting: Conducted daily outdoor scouting and cold visits to identify untapped business opportunities and decision-makers.Pipeline Development: Built and qualified a continuous pipeline of prospective clients through direct field research, networking, and industry referrals.2. Client Acquisition & Relationship ManagementB2B / B2C Presentations: Conducted face-to-face product demonstrations and sales pitches tailored to the specific pain points of prospective clients.Relationship Building: Established, nurtured, and maintained strong, long-term commercial relationships with field clients to secure repeat business.Account Retention: Conducted regular follow-up visits to existing accounts to ensure high customer satisfaction and identify upselling or cross-selling opportunities.3. Negotiation, Closing & Financial AlignmentDeal Negotiation: Managed the end-to-end sales cycle from product introduction through commercial terms negotiation to contract signing.Credit & Payment Collection: Coordinated with the finance department to ensure smooth credit checks, timely payment collection, and account reconciliation from field clients.Contract Management: Finalized service level agreements (SLAs) and sales contracts in full alignment with company pricing structures and policies.4. Market Intelligence & ReportingCompetitor Intelligence: Monitored competitor activities, pricing models, and promotional strategies in the field, providing actionable feedback to management.CRM Logging: Consistently updated CRM software (e.g., Salesforce, HubSpot) with field visit logs, client feedback, and sales pipeline statuses.Sales Forecasting: Prepared and presented weekly/monthly field sales reports, tracking performance against set volume and revenue targets.