Salesforce CRM Analyst

e-finance · Al Jizah, Egypt · Posted 2026-04-23

Job Purpose:Custom, develop, and maintain Internal Systems/Applications for use in business transitioning manual workflows and processes onto semi/fully automated platforms.Reporting and integration for Internal Systems: SAP HRIS, Microsoft SharePoint Intranet ECM, Archiving, Microsoft CRM, RPA, Microsoft Cloud Apps, …etc.Project integration solutions across the enterprise and determine integration/interface requirements.Ensure applications and systems interoperate to deliver end-to-end solutions and maintain the integrity of the system of-system enterprise.Designing and delivering API’s best practices and data integrations across business applications.Job specific responsibilities:1. Ensure stable and reliable Operation for Internal Systems.2. Administration, Troubleshooting for Management applications.3. Day-to-day performance monitoring.4. Excellent knowledge of SQL architectures.5. Strong working knowledge of Object-Oriented Principles and Design Patterns.6. Solution documentation for the projects.7. Business Application workflow automation & Orchestration.8. Develop solutions based on analysis of business and technical requirements.9. Building and Designing advanced Reports using Reporting Services.Job Qualifications: Bachelor's degree in communication / computer engineeringRelevant experience 1-2 years of experience in salesforce.Great understanding of application design and programming principlesHands-on experience with programming languages like Java, C#, ASP.Net, JavaScript and the peculiarities of web application development.Experience utilizing MS SQL Server, SSIS and SSRS.Hands on experience with application integration - Web Services (SOAP/RESTful, WCF, Web API, Windows Service)Experience in SharePoint and Cloud online solutions.Experience in CRM Dynamics 365 Cloud and On-Premises.Experience in Automation and Robotics are plus.

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About e-finance

Financial Services

e-Finance Investment Group (EGX: EFIH) began as Egypt's first fintech platform in 2005 and is now a public mother-company pioneering Egypt's digital transformation.

What you should know

  • National Payment Network: Operates the sole national network for processing and settling government payment and collection transactions in Egypt
  • Transaction Powerhouse: Processes more than 500 million transactions annually through its integrated digital platforms
  • 330,000+ Payment Points: Manages a network of over 330,000 points of sale and 14 payment channels across the country

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