Scrum Master – Digital IT Solution Delivery Role Summary The Scrum Master enables Agile teams to deliver high-quality digital IT solutions efficiently and predictably. This role focuses on delivering customer centric digital projects through following agile practices, removing impediments, and supporting cross-functional collaboration. Key Responsibilities • Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, Refinement). • Coach teams on Agile mindset, Scrum practices, and continuous improvement. • Enable delivery of digital solutions including web, mobile, cloud, integrations, and platforms. • Remove blockers and manage dependencies impacting delivery. · Work closely with the Project manager to flag any issues, report any blockers, and provide regular updates when required. · Work closely with Project manager to align on the priorities and keep a healthy backlog. • Promote DevOps, CI/CD, automation, and quality-first delivery. • Track and communicate Agile delivery metrics. • Ensure transparency and effective stakeholder communication. Required Experience & Skills • 3–7+ years’ experience as a Scrum Master or Agile Delivery role in digital IT environments. • Strong knowledge of Scrum and Agile principles. • Experience working with cross-functional project and engineering teams. • Familiarity with Agile tools (Jira, Azure DevOps, Confluence). • Scrum Master certification (CSM, PSM, or equivalent) preferred. • Strong facilitation and communication skills Success Measures • Predictable sprint delivery and stable velocity. • Reduced blockers and improved delivery flow. • High team engagement and stakeholder satisfaction. Language requirement: Arabic speaking English proficiency C1 and C2 levels