Senior DevOps/ Platform Engineer - Agentic AI

Project Overview:Our customer is a multinational corporation in tobacco Industry with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications.Intellia's mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing and IoT solutions. As a DevOps engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform.The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices.Project is in production for 2+ years, being supported by multiple teams.Our technical domains are:- AWS cloud, partially Azure- SSO, Organizations, Service control policies, access models.- IAAC: terraform enterprise, terratest, chalice- Serverless: lambda, step functions, wide range of misc automations, fargate- System, Application, Network and security architectures- Orchecstration: k8s (eks)- SRE activities (logging, tracing, monitoring), OpsGenie, Splunk- Hashicorp Vault- Hybrid NetworkingResponsibilities:Design and implement observability frameworks for agent-based and distributed systemsBuild and maintain monitoring, logging, and tracing pipelinesDevelop dashboards and alerts to ensure system health and performance visibilityAnalyze system behavior and identify performance bottlenecks and anomaliesEnsure high availability and reliability of runtime componentsIntegrate observability tools with AWS infrastructure and CI/CD pipelinesSupport incident response, troubleshooting, and root cause analysisCollaborate with platform and AI teams to improve system transparency and operability5+ years of experience working as a DevOps / Platform Engineer2+ years of experience building AI agents or agent-based systems (Agentic AI)Strong experience with AWS (EKS, EC2, VPC, RDS, Route53, API Gateway, Lambda)Hands-on experience with Terraform (AWS, Kubernetes/Helm, Hashicorp Vault)Hands-on experience with Observability tools: New Relic, Open TelemetryStrong knowledge of KubernetesStrong programming skills in Python (scripting, FastAPI, Swagger) and Bash / PowerShellSolid understanding of monitoring, logging, and distributed tracing conceptsExperience with containerization (Docker, Kubernetes)Experience with CI/CD tools (Jenkins, GitLab)Experience with configuration management tools (Ansible, Chef, Puppet)Requirements:5+ years of experience working as a DevOps / Platform Engineer2+ years of experience building AI agents or agent-based systems (Agentic AI)Strong experience with AWS (EKS, EC2, VPC, RDS, Route53, API Gateway, Lambda)Hands-on experience with Terraform (AWS, Kubernetes/Helm, Hashicorp Vault)Hands-on experience with Observability tools: New Relic, Open TelemetryStrong knowledge of KubernetesStrong programming skills in Python (scripting, FastAPI, Swagger) and Bash / PowerShellSolid understanding of monitoring, logging, and distributed tracing conceptsExperience with containerization (Docker, Kubernetes)Experience with CI/CD tools (Jenkins, GitLab)Experience with configuration management tools (Ansible, Chef, Puppet)