Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the marketOur solutions give any business the chance to get ahead and reach for more no matter their size or maturity.Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.netTo maintain a competitive advantage as we grow, we are currently looking for a new "Senior Integration Specialist"Job purpose: Responsible for supporting merchants, partners, and internal stakeholders in the successful implementation, troubleshooting, and optimization of payment gateway integrations. The role ensures seamless connectivity between merchant systems and the payment gateway platform, maintaining high transaction success rates, security compliance, and operational stability.Operating at the intersection of technology, operations, and client engagement, the position plays a critical role in safeguarding transaction integrity, reducing integration friction, and accelerating merchant onboarding within regulated payment environments.Responsibilities:Provide technical support to merchants during the integration processTroubleshoot issues quickly and provide solutions to merchantsWork closely with Onboarding, Merchant enablement and product/engineering departments where relevantProvide training to merchants on how to use the integration toolsAbility to guide merchants with alternate solution options as requiredReview and provide feedback on technical documentation based on experience and merchant feedbackStay up-to-date with the latest trends and technologies related to integrationQualifications:3-5 Years of experience Bachelor’s Degree in computer science or related fields Strong understanding or integration methods and APIExperience with troubleshooting technical issues.Familiarity with various programming languages is a plus.Our values guide how we think and act - They describe what we care about the mostCustomer first - It’s embedded in our design thinking and customer service approachOpen - Openness allows us to constantly improve and evolveReal - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinking.Resilient – If we fail, we bounce back stronger than before.Collaborative - We know that we can achieve a lot more as a team.We are changing lives by constantly striving for a better solution.
We are on a mission to help merchants start, run and grow their businesses.
What you should know
Dominant Market Share: Captured 50% of Saudi Arabia's point-of-sale market within just two years of launching its first certified terminal
Massive Payment Network: Operates a network of approximately 700,000 payment terminals and ATMs across the region
2 First Licenses: Became the first fintech in Saudi Arabia to obtain a payment institution license and a non-bank merchant acquiring license
How they work
Infrastructure means reliability first — Payment systems can't be interesting at the cost of being unreliable — engineering and product decisions are made with uptime and trust as the primary constraints
Merchant churn is the failure metric — Acquiring a merchant matters less than keeping them — the business model only works when merchants see real value and stay