Service Delivery Manager - Oilfield Chemicals

Baker Hughes · Cairo, Egypt · Posted 2026-04-09

Do you like working in collaborative teams and solving critical issues?Do you enjoy being part of a successful team?Join our teamOur Oilfield & Industrial Chemicals (OIC) business provides technologies to monitor and control our customers’ energy extraction assets. Our team provides technical expertise to meet client expectations. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.Partner with the bestAs a Service Delivery Manager – Oilfield Chemicals, you will be responsible for:Ensure all activities are carried out according to our non-negotiables and our cultural pillarsConstructing business plans incorporating essential market drivers and all obtainable analytics.Oversee the budget and P/L for the area of responsibilityCollaborate with sales/comms teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity)Ensure flawless execution and on-time delivery by assigning appropriate resources in line with volume and complexity of forecasted activity and ensuring Quality plans are in line with our job cycle processEnsure that the team fully understand the contracts/quote for their assigned job portfolio to ensure we harvest our contracts and collect what we are owedLeadership to Develop team in line with competency and training programs for their respective positions as well as future career plansLeading and driving continuous cost-efficiency alternatives while maintaining excellence in service delivery, Preparation and handling required resources for growth including equipment.Fuel your passionTo be successful in this role you will:Have a Bachelor's degree of Engineering.Have at least 10 years of experience of a technical background in Oilfield Chemicals.Have at least 5 years of experience in a leadership role and multi-country management Have excellent interpersonal and leadership skills.Have an excellent operational background.Working with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:Contemporary work-life balance policies and wellbeing activitiesComprehensive private medical care optionsSafety net of life insurance and disability programsTailored financial programsAdditional elected or voluntary benefitsThe Baker Hughes internal title for this role is: Services Staff Director - Service Delivery ManagementAbout Us:We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.R156425

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About Baker Hughes

Oil and Gas

Baker Hughes is a global energy technology company that provides critical infrastructure, digital automation, and advanced technologies for the energy and industrial sectors. The company specializes in oilfield services, LNG solutions, and industrial power, while actively developing new solutions for the energy transition, including carbon capture and hydrogen.

What you should know

  • Revolutionary Oil Roots: Traces its origins to two early 20th-century inventors, Reuben C. Baker and Howard R. Hughes Sr., whose respective casing shoe and two-cone drill bit patents revolutionized the oil industry
  • Global Workforce Presence: Employs approximately 56,000 people across more than 120 countries
  • 3,800+ Patent Power: Maintains a massive intellectual property portfolio with over 2,200 patents granted in 2022 and more than 1,600 granted in 2024

How they work

  • Safety first — Oilfield work is high-consequence - zero-harm operating culture is non-negotiable.
  • Customer impact — Field engineers' job is to make the customer's well or facility perform better. Period.

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