Job DescriptionSME Onboarding Administrator CairoFull Time (40 hours) Fixed Term Shift work – Shifts will fall between Sunday to Friday 8.00am – 6.00pm UK timeWe make health happen We’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all. We take immense pride in our work, working together with determination and focus. Delivering care that our millions of customers can count on, from experts they trust.Role OverviewAs an Onboarding Administrator, you will support our business customers at the beginning of their journey with us and help to onboard them onto the relevant systems and work closely with internal teams to ensure smooth transition. You'll be required to answer, facilitate and resolve all queries from internal and external customers (decision makers, group secretaries, intermediaries), providing a professional and dedicated service.You’ll Help Us Make Health Happen ByIdentifying and collecting appropriate information to facilitate the onboarding of SME B2B customers in response to requests across dual platformsManaging the onboarding journey and ensure receipt of all relevant documentation from intermediaries and customers post onboarding to meet both internal and regulatory requirementsManaging and prioritising a variety of workstreams as required to ensure onboarding activity remains within SLA’sWorking to targets relating to productivity and quality measures, using a variety of established technical and administrative processes,Working effectively within a team, whilst also working independently on required onboarding activityKey Skills / Qualifications Needed For This RoleMultilingual skills essential, including excellent written and spoken EnglishEducated to degree levelHighly skilled in all Microsoft Office applicationsAdvert will close externally once sufficient application numbers are received and this may be before any published closing date.Why Bupa?We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.If you require information regarding this role in an alternative format, please email: careers@bupa.comcommitted to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.If you require information regarding this role in an alternative format, please email: careers@bupa.comTime TypeFull timeJob AreaLocations:Egypt - Cairo
Bupa is a British international healthcare company providing health insurance, clinics, dental services, and care services across more than 190 countries. Bupa's Middle East operations include health insurance and clinical services in several MENA markets.
What you should know
Founded in 1947: Founded in the UK as the British United Provident Association.
Active in 190+ countries: Operations and policyholders across more than 190 countries.
£14B+ annual revenue: Reports annual revenue in the £14+ billion range.
How they work
Personal — Healthcare service framed around the individual member's experience and outcomes.
Brave — Long-term decisions on long-term health programs - sometimes prioritizing member outcome over short-term cost.