Responsibilities Collect, analyze, and Define customers’ specifications and requirements Help design, document and maintain system processes Communicate key insights and findings to product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to customers Own and develop relationship with customers & partners and work with them to discover areas of improvements and integration Requirements2- 3 years previous experience in Business AnalysisA degree in IT / Computer ScienceProven experience in eliciting requirementsExperience in analyzing data to draw business-relevant conclusions and in data visualization techniques and toolsStrong written and verbal communication skills including technical writing skills in both Arabic and EnglishMust have working experience on large scale projects as well as handling day-to-day operational requestsStrong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills