Publication date : Nov 24, 2025, 11:34AMPurpose of the jobAssist in handling customer center operations and providing support to team members to ensure delivery of high level of service while leading customer center staff in achieving sales targets.Duties and responsibilitiesSolve cash problems resulting from the daily transactions of team members.zClose the shifts daily stockIssue daily sales reports for the customer center.Handle the customer centers administrative work (time sheets, staff schedules, etc.).Increase customer satisfaction.Report all practices and suggestions resolution to existing problems.Ensure providing high level of service and maintain companys image.Handle difficult customers problemsLead team members in achieving sales targetsJob specificationEducation1. University graduate.Experience1. Minimum 4 years experience in sales;2 of which in a leadership role.Skills and abilities1. Very good English both spoken and written.2. Very good computer skills.3. Professional customers? handling.4. Very good communication skills.5. Managerial, coaching and leadership skills.6. Good planning skills, organized and result-oriented. At Orange, only your skills matter. Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.