Technology Enterprise Applications Implementation Specialist

Service Availability and Delivery ManagementAs a Subject Expert in the applications he will also play a significant role in projects as needed. This will include business analysis, scoping, alternatives validation, effort sizing, testing and post-implementation validation.Supports a project delivery point of view & Day to day issues support and align the business requirements.Ensure quality of project technical deliverables including Scope of work, design document, implementation packages and deployment plans.Perform software research, testing, and recommendations when neededHandling Vendors, internal IT & business communications effectively.Prepare Deployment plans for production changes.Respond to requests and inquiries from business users and change management team for system changes and verify whether it can be done using local resources or thru vendor side.Evaluates impact analysis provided by vendors and/or implementation teams for production changes.Perform handover activities with application support team(s) for any new application before installing into production.Follow up with vendor to deliver fixes, change requests that are requested to resolve issues raised during the project life cycle.Assess the changed raised from business if it can be done internally, and develop the change request when applicable.Reviewing / re-evaluating any solutions or fixes provided from vendors or developed internally before deploying into production.Review issues raised during testing phase and classify them accordingly.