Join UsAt Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.Key Accountabilities & Decision OwnershipProvide strong technical support in transmissionEnsure proper and timely handling of individual/global complaints related to transmission areaDevelopment, Report and implementation of enhancement projects and work streamsImplement preventive software correction packages on Transmission nodes to solve Transmission network problems.Provide troubleshooting, analysis & problem solution for critical situations24x7 2nd line support On Call for Transmission network emergencies reported by internal customers, to fix critical problems.Attending On site Events if neededImplement and report transmission network activities to management for proper follow-up.Follow the escalation & reporting procedure in due time.Attend all assigned Trainings, Sessions, or workshops.Core Competencies, Knowledge, and ExperienceBSc in Telecom engineeringMinimum 6 years of experience in relevant fieldStrong IP knowledge, CCNP knowledge is a must (BGP, ISIS, OSPF, MPLS and L3VPN)Good understanding of MW planning basicsGood knowledge of MW nodes includes Ericsson, Huawei and SAIE or equivalent.Good knowledge of BH nodes/Routers: HU or equivalentGood understanding for the GSM/3G/4G network.Python Programming knowledge is a plus Automation & scripting Tools developing experience is a plusGood Communication/Management SkillsWho we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.Together we can.
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About Vodafone
Telecommunications
Vodafone Group is a leading European and African telecommunications company connecting people, businesses, and societies across mobile, fixed, and IoT services.
What you should know
300M+ Customers: Vodafone serves 300+ million customers globally.
Egypt Leader: Vodafone Egypt is one of the country's largest telecom operators.
Founded 1984: Vodafone was founded in 1984 and has grown into a global connectivity leader.
How they work
Customer focus — Deliver reliable and high-quality connectivity experiences.
Innovation — Continuously evolve through technology and digital transformation.