Responsible for extending and optimizing the service network.Support home appliance service Strategy.Develop a qualified and efficient home appliance services team to execute the service plan.Make clear KPI to evaluate and improve the team work.Responsible for owning service center and third party performance ManagementMake accruing action plan to improve its performance and meet customer satisfactionResponsible for home appliance new business developing. such as process marketing and monitorin Good knowledge of in-home appliance service.