Company Description“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.18,000 trained professionals350+ locations worldwideFortune 500Globally unified systemsJob DescriptionAs an Agent – Ocean Import, you will ensure the timely and accurate movement of freight and information while delivering a high level of customer service.You will support daily operations, coordinate shipments, and maintain strong communication with customers and internal teams.OperationsOpen and manage import files in the systemReceive and verify shipping documentsProcess shipments in line with company proceduresMonitor shipments and provide status updatesEnsure accurate and timely invoicingMaintain accurate data entry in operational systemsFollow customer SOPs and compliance requirementsCustomer ServiceCommunicate with customers promptly and professionallyCoordinate with overseas offices and service providersResolve issues or escalate when neededMaintain strong working relationships with customersQualificationsBachelor’s degree or equivalentBasic understanding of freight forwarding or logisticsGood computer skills (Microsoft Office – Excel, Word)Good communication skills in English (written and verbal)Strong attention to detail and organizationAbility to work in a team and manage daily tasks effectivelyPositive attitude and willingness to learnAdditional InformationExpeditors offers excellent benefits:Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development Program