A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:Greet and escort arriving and departing guests to and from their accommodationsRetrieve and transport guest luggageInspect guest rooms and acquaint guests with these rooms and their featuresRespond to guest inquiries and requests in a timely, friendly and efficient mannerOrganize and store luggage, as needed, according to guidelinesAssist in the maintenance, appearance and functionality of equipmentWhat are we looking for?Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:Positive attitude and communication skillsAbility to work flexible hoursAbility to work under pressureAbility to work on own and as part of a teamCommitment to respond to Guest requests and deliver high levels of serviceExcellent grooming standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience as a Bell personPrevious experience working within a hotelWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsHilton Alexandria King's RanchScheduleFull-timeBrandHilton Hotels & ResortsJobGuest Services, Operations, and Front Office
Hilton is a global hospitality company with a portfolio of 26 brands and over 9,100 properties, offering lodging and guest services worldwide. It provides technology-enhanced guest experiences and a loyalty program, Hilton Honors, for its more than 243 million members.
What you should know
Extensive Global Presence: Operates a portfolio of 7,530 properties with over 1.18 million rooms across 118 countries and territories
Industry Pioneer!: Credited with several industry firsts including the 1947 installation of in-room televisions and the 1959 opening of the first airport hotel
178k Global Force: Employs approximately 178,000 people globally and manages a loyalty program, Hilton Honors, with over 50 million members