C1 English Sabre Travel Advisors

Company Description FlairsTech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. FlairsTech collaborates closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to improve processes and productivity. The company’s success is strongly rooted in its people-focused culture and commitment to long-term partnerships.Role Description This is a full-time C1 English Sabre Travel Advisors role based in Qesm El Maadi with a hybrid work arrangement, allowing some work-from-home flexibility. In this position, the advisor will support customers with end-to-end travel arrangements using Sabre, including booking flights, accommodations, and related services according to company policies and client needs. Daily tasks include handling inquiries via phone, email, or chat, providing accurate travel information, resolving booking issues, and ensuring a smooth customer experience. The advisor will maintain up-to-date knowledge of Sabre functionalities, travel regulations, and company procedures while meeting performance targets related to service quality, productivity, and customer satisfaction. Collaboration with colleagues and supervisors to optimize workflows and share best practices is also part of the role.Qualifications Candidates should possess strong Customer Service and Customer Satisfaction skills, with the ability to handle inquiries professionally and maintain a high level of client care.Candidates should possess excellent Communication skills, including clear spoken and written English at C1 level, and effective interpersonal abilities.Candidates should possess solid Travel Arrangements and Travel Agency skills, including experience with booking systems and preferably hands-on expertise using Sabre.Candidates should possess strong problem-solving and attention to detail abilities, ensuring accuracy in bookings, itineraries, and documentation.Relevant experience in travel agencies, airlines, or customer support roles is beneficial.Ability to work in a hybrid environment based in Qesm El Maadi, manage time effectively, and adapt to rotating shifts if required.Familiarity with travel regulations, fare rules, and international destinations is an advantage.A diploma or degree in tourism, hospitality, business, or a related field is preferred but not mandatory; equivalent practical experience is valued.