About The RoleAt Sokna We are seeking an exceptional Chief Operations Officer (COO) to lead and optimize our company's operational performance. This senior executive role is the backbone of execution — translating strategy into structured, data‑driven operations across all functions. The COO will drive organizational excellence through strong leadership, scalable systems, and performance management, while serving as a key representative of the company.ResponsibilitiesLead day‑to‑day operations ensuring efficiency, quality, and consistencyTranslate company strategy into clear operational plans and execution frameworksDesign scalable organizational structures, processes, and workflowsImplement KPI frameworks and performance management systemsMentor and develop department heads, building a high‑performance cultureDrive digital transformation and system automation initiativesAlign operations with commercial, marketing, and strategic functionsRepresent the company externally with professionalism and operational excellenceRequirementsBachelor's degree in Business Administration or related field; MBA preferred8-10 years of progressive experience in operations or business managementProven track record in building structured processes and enhancing efficiencyStrong leadership and team development capabilitiesAdvanced knowledge of KPI frameworks, analytics, and operational systemsExperience in system integration, automation, and cross‑functional operationsExcellent communication and stakeholder management skillsProfessional certifications (Lean, Six Sigma, Project Management) are a plusVery good command of English (written & spoken)BenefitsCompetitive basic salarySocial insuranceMedical insuranceFlexible working hours (8:00 AM - 6:00 PM)Weekends: Friday & Saturday