Credit Collections Specialist

Job Summary:We are seeking a detail-oriented and proactive Credit Collection to join our finance team in Cairo. The ideal candidate will be responsible for managing the customer receivables portfolio to ensure timely collection, accurate reconciliation, and resolution of outstanding balances. This role involves frequent communication with customers via email, phone, and in-person visits to support payment activities and maintain strong relationships.Key Responsibilities:Send monthly customer account statements and follow up on due balances.Perform regular account reconciliations to ensure alignment between customer and company records.Post customer receipts in the ERP system accurately and timely.Follow up with customers via phone, email, and scheduled visits to secure payments.Monitor and review blocked sales orders and release those without outstanding issues.Collaborate with the sales and customer service teams to resolve invoice or delivery disputes.Maintain accurate records of communications and follow-ups with customers.Escalate long overdue accounts as per the company’s credit policy.Qualifications and Skills:Bachelor’s degree in Accounting, Finance, or a related field (preferred).Proven experience in credit control, accounts receivable, or a similar function.Strong communication and negotiation skills.Proficiency in Microsoft Excel.Hands-on experience with ERP systems; SAP knowledge is a strong advantage.Fluent in English; Arabic is a plus.Ability to work independently and manage priorities under pressure.Valid Driving License