Company DescriptionSutherlandCairo is a global business process transformation company focused on delivering exceptional customer experiences. With a reputation for excellence, we provide innovative solutions and services to a wide range of industries. Our mission is to help clients achieve their goals through dedicated customer care, technical expertise, and a commitment to operational excellence. At SutherlandCairo, we prioritize employee development and a collaborative environment that fosters growth and success.Role DescriptionThis is a full-time, on-site Customer Service Support role for English accounts, located in Cairo, Egypt. The role involves delivering outstanding customer service by handling inquiries, resolving customer issues, and ensuring customer satisfaction. Responsibilities include providing technical support, addressing customer concerns via phone, and maintaining professional communication standards. The Customer Service Support representative will also focus on delivering a positive experience through effective problem-solving and adherence to company protocols.💰 The PackageSalary: 20,800 EGP Net (KPIs included).Guaranteed: KPIs secured for your first 3 months.Training: Fully paid.Commute: Free transport (Door-to-door for ladies after 8 PM).Perks: Overnight allowance + Medical & Social Insurance.✅ RequirementsEnglish: B2 or C1 (Fluent).Shift: Night/Overnight flexibility.Status: Graduate or Dropout.Start: Immediate.📲 Apply Now or Text directly: 01034442877