Customer Service Representative | B2 English Speakers

Alorica · Al Jizah, Egypt · Posted 2026-06-02

Here's Your chance to grow your career With Alorica. We are currently hiring Customer Service Representatives for our premium global accounts:Hotel Reservations & Booking (Sales Agent)Events TicketingAmerican Marketplace PlatformHealthcareAirlines (USA, UK & Irish)Real estate (Dubai)What We’re Looking For:Graduate & Drop-OutFluency in English is a must (B2 or above)Previous Customer service ExperienceFlexibility with 24/7 Rotational shiftsWe Offer:Competitive net salary.Streamlined online hiring process.Generous overnight allowance.Transportation provided 24/7Social & medical insuranceFull paid training.Fast-track promotion opportunities! after just 3 months.Work Type: On Site - Full-Time | 24/7 Rotational Shifts Location: EL Sheikh Zaid City, CairoApply now and kickstart your career with our Vibrant Team.

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About Alorica

Outsourcing and Offshoring Consulting

Alorica is a customer experience (CX) and business process outsourcing (BPO) leader that uses technology, analytics, AI, automation, and process optimization to support global brands.

What you should know

  • 100,000+ employees: Global workforce spread across delivery sites in more than a dozen countries.
  • $2B+ annual revenue: Reports annual revenue in the $2 billion range across CX outsourcing services.
  • Founded in 1999: Founded as a customer-experience outsourcing business; grew through organic and acquisition expansion.

How they work

  • Make lives better one interaction at a time — Public mission statement - every customer interaction is a moment to genuinely improve someone's day.
  • Service excellence — BPO is a service business - measurable outcomes per customer call/chat are the product.

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