Job Summary:We are looking for a Customer Service Representative to manage customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a customer-focused attitude.Key Responsibilities:Handle customer inquiries via phone, email, WhatsApp, or social media.Respond to customer complaints and provide appropriate solutions within a timely manner.Maintain professional communication with customers at all times.Follow up on customer requests, orders, and feedback.Coordinate with internal departments to resolve customer issues efficiently.Record customer interactions and maintain accurate records.Support operational tasks related to customer service activities.Ensure customer satisfaction and maintain service quality standards.Requirements:Bachelor’s degree or diploma in Business Administration or related field is preferred.Previous experience in customer service or call center is an advantage.Strong communication and interpersonal skills.Experience Required: 1–3 Years PreferredAbility to handle difficult situations professionally.Good computer skills and familiarity with Microsoft Office.Ability to work under pressure and manage multiple tasks.Fluent in Arabic and English.Preferred Skills:Experience using CRM systems.Strong problem-solving and conflict-resolution abilities.Positive attitude and teamwork skills.