Customer Service Representative (English Speakers)

Company DescriptionAt Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.Job DescriptionThis is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.QualificationsCustomer Service Representatives and Customer Service skillsProficiency in English B2Grads and Dropouts onlyFlexibility with night and overnight shiftsFlexibility with Rotational shiftsPrevious experience in a similar role is a plusBenefitsAdditional InformationCompetitive Salary + Achievable KPIS/Allowances/Incentives1.1k night and overnight allowanceTransportation is provided both ways (Door to Door for ladies)Social and medical insurance is providedFirst 3 months are Fully GrantedHealthiest work environment (Great place to work certified)