Adawy GroupAdawy Group is hiring a Customer Service Specialist to join our growing operationalecosystem.We are looking for a professional and communication-oriented individual capable of handlingclient interactions, supporting operational workflows, and maintaining a high-standardcustomer experience across multiple business sectors.Adawy Group operates as an integrated ecosystem connecting manufacturing, packaging,branding, marketing, technology, AI, operations, and business development under oneconnected infrastructure.Key ResponsibilitiesHandle customer inquiries professionally through calls, WhatsApp, email, and socialmedia platforms.Maintain clear and professional communication with clients.Follow up with customers and ensure smooth communication flow.Coordinate internally with departments to support operational execution.Record and update customer requests and information accurately.Resolve customer issues efficiently and escalate when necessary.Represent Adawy Group professionally in all customer interactions.RequirementsPrevious experience in Customer Service or Client Support.Strong communication and interpersonal skills.Good English is required.Professional attitude and problem-solving mindset.Strong organizational and follow-up skills.Ability to multitask and work under pressure.Experience with CRM systems is a plus.Preferred QualificationsExperience in corporate environments.Ability to coordinate between multiple departments.Strong understanding of professional client communication.What We OfferProfessional and growth-oriented work environment.Opportunity to work inside a multi-sector business ecosystem.Career growth opportunities within Adawy Group.Exposure to integrated operational and business systems.