ETISAL International Group · Cairo, Egypt · Posted 2026-06-14
QualificationsStrong customer-facing skills, including Customer Support, Customer Service, and a commitment to Customer Satisfaction.Excellent Communication abilities, with clear, concise writing skills for chat and email interactions.Ability to perform basic Troubleshooting, identify root causes, and provide step-by-step guidance to customers.Previous experience in a contact center, BPO, or similar customer support environment is preferred.Strong attention to detail, time management, and the ability to handle multiple conversations simultaneously.Fluency in EnglishWhy Join Us?Salary: Up to 16k Net EGP.Performance Incentives: Monthly bonuses up to 3,500 EGP.Rotational shifts (The latest shift ends at 10:00 PM).Comprehensive Social & Medical Insurance, plus fully Paid Training.Transportation provided directly from Metro Seknat El Maadi.
ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with three contact-center facilities in Cairo, 2,200 seats and ~1,800 employees.
What you should know
Global Workforce Presence: Employs 4,200 professional staff across global delivery centers in Egypt, Saudi Arabia, and India
Global Powerhouse: Operates a total capacity of 3,500 expandable multi-media contact center seats to serve six continents
6 Language Support: Provides voice and non-voice outsourcing services in multiple languages including English, French, German, Spanish, Italian, and Arabic