Key Responsibilities• Respond to customer inquiries via phone in a professional and timely manner.• Handle customer complaints and provide appropriate solutions according to company policies.• Provide information about products, services, and company policies.• Follow up with customers to ensure their issues are resolved and satisfaction is achieved.• Escalate complex problems to the appropriate department when necessary.Requirements• Bachelor’s degree in any field.• Minimum 1 year of experience in a call center environment.• Excellent level of English (spoken and written).• Strong communication and interpersonal skills. • Good computer skills and ability to work with customer service systems.
Manpower Egypt has managed to propel itself into becoming the agency of choice for most of Egypt’s top local and multinational companies.
1. Recruitment
Our recruitment services are designed to connect you with the best talent in the industry. We understand that the right people are the foundation of success, and we are committed to finding the perfect fit for your organization, ensuring that … read more