Human Resources Administrator and OM Supervisor

We are looking for an experienced HR Admin Operations Supervisor to join our team and lead a high-performing HR administration function.Key Responsibilities:Lead, coach, and manage a team of 10+ HR Administration specialists.Oversee daily HR administrative operations and ensure service excellence.Supports in employee lifecycle processes including:PromotionsEmployment certificates and HR lettersFinal settlementsEnd-of-employment processesEmployee records and documentationMonitor team productivity and performance against KPIs and SLAs.Ensure compliance with company policies and labor regulations.Drive process improvements and operational efficiency initiatives.Collaborate with internal stakeholders to ensure smooth HR operations.Requirements:3-5+ years of experience in HR Administration or HR Operations.Previous supervisory or team leadership experience managing 10+ employees.Strong knowledge of employee lifecycle and HR administrative processes.Excellent communication and stakeholder management skills.Strong organizational and problem-solving abilities.Preferred Qualifications:Experience using SAP HR and/or SuccessFactors.Background in shared services, BPO, or large-scale HR operations environments