Direct Sales Officer - Outsourced

Banque Misr · Cairo, Egypt · Posted 2026-06-02

Key Responsibilities:Drive the sales of Personal Loan products by identifying and approaching prospective customers, maintaining relationships with existing clients, and achieving assigned sales targets through effective cross-selling and customer engagement activities.Address customer inquiries and complaints promptly, ensuring issues are resolved efficiently to enhance customer satisfaction and overall experience.Maintain accurate sales records and provide regular updates to management regarding sales performance, pipeline status, and target achievement.Educate customers on product features, benefits, terms, and conditions to ensure transparency and informed decision-making.Monitor market trends and competitor offerings, providing feedback and recommendations to support product and service enhancements.Adhere to all departmental policies, operational procedures, and internal controls while carrying out daily responsibilities.Support the smooth execution of daily sales activities and contribute to the achievement of departmental objectives.Ensure full compliance with applicable regulatory requirements, banking regulations, anti-money laundering standards, and internal governance policies.Qualifications & Experience:Bachelor’s degree or Equivalent0-2 years of professional experience, preferably in sales, banking, financial services, or customer-facing roles.Skills & Competencies:Proficiency in both Arabic and English, written and spoken.Strong interpersonal and communication skills.Basic sales, negotiation, and persuasion skills.Ability to work under pressure and meet performance targets.

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About Banque Misr

Banking

Banque Misr is one of Egypt's largest banks providing financial services to individuals and businesses across the country.

What you should know

  • Egyptian-Owned Bank Pioneer: Established in 1920 by economist Mohamed Talaat Harb Pasha as the first bank to be wholly owned by Egyptians
  • Nationwide Banking Giant: Operates one of the largest banking networks in Egypt with over 850 electronically integrated local branches
  • 17M+ Strong Reach: Employs more than 20,000 people and serves a large customer base of over 17 million clients

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