Responsibilities:Lead and manage a team of telesales representatives to achieve enrollment targetsDevelop sales scripts, call strategies, and objection-handling techniques tailored to academic offeringsMonitor daily performance metrics (calls, conversion rates, enrollments) and provide regular coachingEnsure high-quality customer interactions aligned with brand and service standardsCollaborate with marketing and admissions teams to align leads, campaigns, and messagingHandle escalated inquiries and support the team in closing high-potential prospectsConduct regular training sessions to improve product knowledge and telesales skillsGenerate and present performance reports and recommendations to senior managementRequirements:Minimum 5 years of experience in telesales, sales or any related field, including 3 years in a leadership or supervisory role.Strong leadership, communication, and team-building skillsTarget-oriented with a strong track record of meeting or exceeding sales goalsFamiliarity with CRM systems and sales reporting toolsProfessional proficiency in English in both writing and speaking.Other benefits & highlights:- Social & medical insurance (individual, not family-covered)- Vacation: 21 days per year- On-the-job training providedWork location & hours :- Sunday - Thursday: 12 PM - 9 PM (breaks: 2:45 PM - 3 PM, 5 PM - 6 PM)- Saturday: 12 PM - 4 PM (breaks: 12:45 PM - 1 PM)Address:7th-9th Floor, Double View Business center,Street 293, New, Maadi, Cairo Governorate 12468https://maps.app.goo.gl/dnpFh1YYFknH2iQG8