English Call Center Agent

Job DescriptionConnectivaa Business Solutions is a recruitment andoutsourcing company dedicated to connecting talentedprofessionals with leading employers across Egypt. Weare currently hiring on behalf of VXI for an EnglishTechnical Support Representative role based in CityStars, Nasr City.Job ResponsibilitiesHandle customer inquiries and provide technicalsupport through inbound calls.Troubleshoot customer issues and provide effectivesolutions.Maintain a high level of customer satisfaction andprofessionalism.Accurately document customer interactions and followcompany procedures.Meet quality and performance targets.RequirementsC1 English level is required.Graduates only (Bachelor's degree completed)Available to work rotational, night, and overnight shiftsAble to work onsite from City Stars, Nasr City.Strong communication and problem-solving skills.Customer service experience is preferred.BenefitsGross salary up to 19,000 EGP includingperformance-based incentivesFully paid training.Additional overnight allowanceMedical and social insurance.Transportation provided according to company